Social Good Software
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FAQs

  • How can I change the look of the PDF tickets that get attached to emails?
  • How can I create and send eTickets for an event using Social Good Software?
  • What is the recommended practice for sending confirmation emails with a PDF of the ticket for scheduled events? Should we use SGS's email process or rely on Altru's acknowledgement?
  • Why am I receiving a "Tickets Not Found" error when trying to send a Transaction email with attached tickets?
  • Why are some ticket PDFs attached to confirmation and reminder emails appearing blank or not loading for our patrons?

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