FAQ
- Are tickets automatically marked as “Checked in” in Altru?
- Can a video or resource help me set up the Ticket Scanner for upcoming events?
- Can I install the application on an iPod touch?
- Can I purchase a Ticket Scanner through Amazon?
- Can I schedule a meeting to discuss using the Ticket Scanner feature?
- Can the Ticket Scanner mark attendees as attended in Altru?
- Do you have to be on a specific view to use the scanning feature?
- Do you support other operating systems like Windows?
- How can I ensure the scanner functions properly for my event tickets?
- How can I get the scan date to work with the Ticket Scanner?
- How can I resolve the issue of invalid tickets being unable to be scanned?
- How can I search for tickets manually using the Ticket Scanner?
- How can I set up the Ticket Scanner for our upcoming events?
- How can I test scanning tickets with the Ticket Scanner app?
- How do I change the security code for the Ticket Scanner?
- How do you check who has scanned in?
- How do you search for guests who have not received their tickets for the same day's event in the Ticket Scanner?
- How does the Ticket Scanner handle a Daily Admission program that does not have a start date or time?
- How long does it typically take for the OData to update automatically?
- How long will my scanner stay logged in?