How can I search for tickets manually using the Ticket Scanner?
To search for tickets manually using the Ticket Scanner, follow these steps:
Open the Ticket Scanner application
- Launch the Ticket Scanner application on your device.
Navigate to the search section
- Tap on the search navigation item to open the search interface.
Select search criteria
- Name: Enter the visitor’s full name (first and last names). The search supports fuzzy matching, so typing the beginning or end of the name will filter the results.
- Phone Number: Enter the phone number provided at the time of purchase. This is also a fuzzy search.
- Email Address: Enter the email address used at the time of purchase. This search is also fuzzy.
- Order Number: Enter the order number given at the time of purchase. This search will filter the results based on your input.
Enter search value
- Type in your search value. The list will be filtered based on your search criteria.
View search results
- Once you locate the desired sales order, tap on the item to view the order details. If the selected order does not have tickets attached, they are generated now, and the user is returned to the order overview page.
Following these steps, you can manually search for tickets using the Ticket Scanner.
How can I search for tickets manually using the Ticket Scanner?
66a7dc55ebb98e6cfc598ec5
66a82378ebb98e6cfc598f5d
"\nTo search for tickets manually using the Ticket Scanner, follow these steps:\n\n**Open the Ticket Scanner application**\n\n- Launch the Ticket Scanner application on your device.\n\n**Navigate to the search section**\n\n- Tap on the search navigation item to open the search interface.\n\n**Select search criteria**\n\n- **Name:** Enter the visitor’s full name (first and last names). The search supports fuzzy matching, so typing the beginning or end of the name will filter the results.\n- **Phone Number:** Enter the phone number provided at the time of purchase. This is also a fuzzy search.\n- **Email Address:** Enter the email address used at the time of purchase. This search is also fuzzy.\n- **Order Number:** Enter the order number given at the time of purchase. This search will filter the results based on your input.\n\n**Enter search value**\n\n- Type in your search value. The list will be filtered based on your search criteria.\n\n**View search results**\n\n- Once you locate the desired sales order, tap on the item to view the order details. If the selected order does not have tickets attached, they are generated now, and the user is returned to the order overview page.\n\nFollowing these steps, you can manually search for tickets using the Ticket Scanner.\n\n"