System roles

Our applications allows to have control of the roles and permissions; the default ones are Admin and User.

Admin

The Admin is the person who initially signs up for the software and invites other team members. Admins have full access to the software.

Admins can:

  • Manage team members and their roles.
  • Configure integration settings.
  • Modify domain names.
  • Assign permissions and access to applications.

User

Users are invited by an Admin and have limited access based on what the Admin grants.

Application users cannot:

  • Modify domain names
  • Manage team members
  • Change or manage integration connections
  • Alter their own permissions

Access is limited to specific applications chosen by the Admin.

System notifications: Both Admins and Users can receive system notifications for:

Bounced emails: Are messages that could not be delivered to the recipient’s email address and were returned.

Configuration changes: The platform’s behavior and the functionality of its integrations are directly influenced by the configuration of organizational settings.

Key points:

  • Notifications are organization-specific
  • Users can choose to enable or disable these notifications

User restrictionsUsers are restricted from accessing:

  • Integration setup and management
  • Log settings
  • Organization detail updates
  • SKY API configuration
  • Domain name settings
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