Send emails from the organization

Domain setup enables official email correspondence from the organization. The system permits the addition of various domains and subdomains to facilitate diverse messaging requirements.

Step 1: Verify the domain name

Log in to the application.
Click on the profile icon on the top right side of the navigation bar.
Click on the “Domain” option.
Click on the “Email domain” tab.
Click on “+ Add domain”.
Enter the domain name you want emails to come from: example.com
Click on the “Add domain” button.
TXT, CNAME, DMARC, and DKIM are generated.

Step 2: Copy and paste into the domain administrator page

Copy and paste TXT.
Copy and paste CNAME.
Copy and paste DKIM.
Copy and paste DMARC.
Click on “Verify all records”.

Technical assistance from an IT team or system administrator is required if the domain registrar access is limited. Instructions for the setup process can be shared via email, following these steps:

Click on “Send instructions”.
Type in the Name and Email address.
Click on “Send Email”.

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Multiple team members can be notified by sending an initial email and then repeating the action for each recipient.

Step 3: Update the domain

Click on the 3 dots icon associated with the domain to update.
Select: view, verify domain, or delete.
To delete, click on the “Remove” button.