Why do previously processed records continue to show up as duplicates in the Deduper, even after syncing with Altru?
If previously processed records continue to appear as duplicates in Deduper, it may be due to a restriction on the primary email address in the query. Ensure that any conflicting email addresses have been reomved from the constituent records and synced the activity in Social Good Software. If the issue persists, please contact our support team for further assistance.