Deleting non-primary email accounts

Step 1: View duplicates

  • Click on a duplicate record.
  • Click on “View record” for each duplicate.
  • If one record is not a primary email, click on “Delete email”.
  • Click on “I agree to the steps above, and I have made a backup”.
  • Click on “Remove email address”.

Step 2: Verify the record was removed

  • Click on “Sync Activity”.
  • Click on “Request data”.
  • Click on “Constituents”.
  • Click on “Find duplicates”.
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