What are the device requirements for the Ticket Scanner to work?

To use the Ticket Scanner, an Android or iOS device is required. You can download the app from the app store by searching for "SGS - Ticket Scanner". For more information on setting up your scanner, please refer to our User's Manual.

Here are the specific requirements:

  • Operating system - The device must be running Android 13 or higher or iOS 17 or higher.
  • Internet connection - An active and stable internet connection is required for real-time updates and data synchronization.
  • Camera or built-in scanner - The device must have a functional camera or built-in scanner for scanning tickets.
  • Sufficient storage - Ensure the device has enough storage space to install and run the Ticket Scanner.
  • Updated software - The device should have the latest updates for both the operating system and the Ticket Scanner.
  • Permissions - The app must have the necessary permissions to access the camera, internet, and other relevant features.
  • Roles and permissions - Appropriate roles and permissions must be assigned within the application for full functionality.

You can ensure that the Ticket Scanner works effectively on your device by meeting these requirements.

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