Allow the same ticket to be scanned multiple times
If your organization permits tickets to be scanned multiple times, use the “Allow the same ticket to be scanned multiple times” option. This setting enables the scanner to scan the same ticket multiple times, which can be useful if you want to track ticket usage across different areas within your organization.
Step 1:
- Log in to your Account.
- Click on “Ticket Scanner”.
- Click on your ticket scanner.
Step 2:

- Click on “Settings” on the top right.
- Locate the “Allow the same ticket to be scanned multiple times” option.
- Enable the option.
- Your settings are automatically saved.
Allow the same ticket to be scanned multiple times
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"\nIf your organization permits tickets to be scanned multiple times, use the “Allow the same ticket to be scanned multiple times” option. This setting enables the scanner to scan the same ticket multiple times, which can be useful if you want to track ticket usage across different areas within your organization.\n\n**Step 1:**\n\n- Log in to your [Account](https://app.socialgoodsoftware.com/dashboard).\n- Click on “[Ticket Scanner”](https://app.socialgoodsoftware.com/scanners).\n- Click on your ticket scanner.\n\n**Step 2:**\n\n\n\n- Click on “Settings” on the top right.\n- Locate the “Allow the same ticket to be scanned multiple times” option.\n- Enable the option.\n- Your settings are automatically saved.\n\n"