Allow the same ticket to be scanned multiple times

If your organization permits tickets to be scanned multiple times, use the “Allow the same ticket to be scanned multiple times” option. This setting enables the scanner to scan the same ticket multiple times, which can be useful if you want to track ticket usage across different areas within your organization.

Step 1:

Step 2:

  • Click on “Settings” on the top right.
  • Locate the “Allow the same ticket to be scanned multiple times” option.
  • Enable the option.
  • Your settings are automatically saved.
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