Roles and permissions for Ticket Scanner
Because your Ticket Scanner interacts with Altru, it needs permissions to look up sales orders, scan and un-scan tickets, mark registrants as checked-in, view membership details, validate tickets, get event registrants, download OData, and view scanning configurations.
Step 1:
- Locate your program account.
- Log in to your Account.
- Click on “Settings”.
- Click on the “Altru” tab on the top right.
- Locate your “Altru username”.
Step 2:
- Log in to Altru.
- Click on “Administration”.
- Click on “Application users”.
- Search for the “Altru username” found in the previous step.
- Click on the chevron to open the hidden menu.
- Click on “Edit”.
Step 3:
- Add the following roles.
- Check “Guest Services Manager”.
- Click on “Save”.
Roles and permissions for Ticket Scanner
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"\nBecause your Ticket Scanner interacts with Altru, it needs permissions to look up sales orders, scan and un-scan tickets, mark registrants as checked-in, view membership details, validate tickets, get event registrants, download OData, and view scanning configurations.\n\n**Step 1:**\n\n- Locate your program account.\n- Log in to your [Account](https://app.socialgoodsoftware.com/dashboard).\n- Click on “[Settings](https://app.socialgoodsoftware.com/dashboard/settings)”.\n- Click on the “Altru” tab on the top right.\n- Locate your “Altru username”.\n\n**Step 2:**\n\n- Log in to [Altru](https://app.socialgoodsoftware.com/altru).\n- Click on “Administration”.\n- Click on “Application users”.\n- Search for the “Altru username” found in the previous step.\n- Click on the chevron to open the hidden menu.\n- Click on “Edit”.\n\n**Step 3:**\n\n- Add the following roles.\n- Check “Guest Services Manager”.\n- Click on “Save”.\n\n"