Choosing a device
When choosing your scanner device, you have a few options. Below, find a list of device options we support. As you consider which device to use, keep in mind cost, security, compliance, compatibility, and maintenance.
Dedicated - Android devices:
Use a dedicated device. We have tested and approved the following vendor models for Ticket Scanner use. The device is shipped to you and pre-configured with the Ticket Scanner application, which is already installed.
| Vendor |
Model |
Operating system |
Version |
API |
| CARIBE |
PL60 |
Android OS |
Android 13 |
API level 33 |
| ELO |
M50 |
Android OS |
Android 10+ |
API level 29 |
BYOD - Android device:
Bring your own Android device with the following requirements.
| Operating system |
Version |
API |
| Android |
Android 13+ |
API level 33+ |
Download the application from the Google Play Store by searching for “SGS - Ticket Scanner” and download and install the application.
BYOD - Apple device:
Bring your own iOS device with the following requirements.
| Device |
Operating system |
Version |
| iPhone |
iOS |
17+ |
| iPad |
iOS |
17+ |
| iPod |
iOS |
17+ |
Download the application from the App Store by searching for “SGS - Ticket Scanner” and download and install the application.
help
Do you have other questions about compatibility with other devices? For the best experience, please use one of the supported devices and operating systems.
If you continue to experience issues, reach out to our support team at support@socialgoodsoftware.com for further assistance.
Choosing a device
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66a8234985cc923c86cb1ea7
"\nWhen choosing your scanner device, you have a few options. Below, find a list of device options we support. As you consider which device to use, keep in mind cost, security, compliance, compatibility, and maintenance.\n\n**Dedicated - Android devices:**\n\nUse a dedicated device. We have tested and approved the following vendor models for Ticket Scanner use. The device is shipped to you and pre-configured with the Ticket Scanner application, which is already installed.\n\n| Vendor | Model | Operating system | Version | API |\n| --- | --- | --- | --- | --- |\n| CARIBE | PL60 | Android OS | Android 13 | API level 33 |\n| ELO | M50 | Android OS | Android 10+ | API level 29 |\n\n**BYOD - Android device:**\n\nBring your own Android device with the following requirements.\n\n| Operating system | Version | API |\n| --- | --- | --- |\n| Android | Android 13+ | API level 33+ |\n\nDownload the application from the Google Play Store by searching for “SGS - Ticket Scanner” and download and install the application.\n\n**BYOD - Apple device:**\n\nBring your own iOS device with the following requirements.\n\n| Device | Operating system | Version |\n| --- | --- | --- |\n| iPhone | iOS | 17+ |\n| iPad | iOS | 17+ |\n| iPod | iOS | 17+ |\n\nDownload the application from the App Store by searching for “SGS - Ticket Scanner” and download and install the application.\n\nQ> Do you have other questions about compatibility with other devices? For the best experience, please use one of the supported devices and operating systems. \nIf you continue to experience issues, reach out to our support team at support@socialgoodsoftware.com for further assistance.\n\n\n\n"
