Why am I experiencing sync download failures with Social Good Software when using Altru credentials?

Sync download failures with Social Good Software can occur if the password for the Altru account has expired or if the account has been blacklisted by Altru. To resolve this, update the Altru password and ensure it is correctly entered into the Social Good Software account. If the issue persists, consider inviting the Social Good Software team to manage the credentials for this account. This approach can help avoid issues related to password expiration and blacklisting.