Invite the support team to the Altru Account
To ensure successful integration and data security, support team access is required for the development of necessary Altru queries.
Step 1: Application users
- Log in to the Altru account.
- Click on “Administration”.
- Click on “Application User”.
- Click on the “Add” button when the dialog box appears.
Step 2: Invite
- Enter name: Social Good
- Enter email: team@socialgoodsoftware.com
- Select roles from the chart below for the account.
- Click on “Save & Invite”.
| Role name | Description |
|---|---|
| Attribute Categories | Create categories |
| Code Tables | Access code tables |
| Development Data Entry | Update records |
| Guest Services Manager | eTickets, test Advanced Sales in the portal |
| Marketing Manager | Create queries |
| Membership Manager | Access the membership record |
| Web Forms Administrator | Access the membership record |
| Ticket Seller | Reads and writes access for tickets |
Support team assistance is available from this point forward to address all user inquiries.