Generate Altru ticket ID

Generating an Altru Ticket ID allows for the attachment of PDFs to emails. This process is essential for automatically attaching generated tickets using the Email Designer.

Step 1: Adding Altru ID

• Log in to the application.
• Click “Settings” on the left-hand side.
• Click on “Altru”.
• Locate the file field that says “Altru Ticket ID”.
• Click on the "Refresh" icon.
• Get the “PID” number.
• Click on “Save Credentials”.
• Click on “Test Connection”.

Step 2: eTickets email settings

• Go to the “Email Designer” app.
• Click on the “Emails” tab on the right side of the screen.
• Click into the email to automatically add PDF tickets.
• Click on “Settings” found on the top right side of the screen.
• Enable “Automatically generate eTicket numbers”.
• Enable “Automatically attach eTicket PDF”.
• Click on “Save Settings”.