Calendar links not working
If your calendar links are not working as expected, especially when clicking on links, it’s often due to one of the following issues: The web form is not published, the wrong calendar type is selected for the program, or the wrong link was cached for a non published webform.
Step 1: Enable events for webforms
- Log in to Altru.
- Click “Web”.
- Click on “Manage program forms”.
- Find your event.
- Click down for your event and “Enable online sales”.
Additional details from Blackbaud to publish events, Event Registration Forms.
Step 2: Open the settings
- Select the Calendar.
- Click on the “Settings”.
- Click on the gear icon in the “Calendar type” option.
Step 3: Select your calendar type
- Depending on the event types.
- Select the proper calendar type.
- Click on “Save”.
Step 4: Clearing cache
- Select the Calendar.
- Click on the “Settings” tab.
- Click on the “Orange circle icon”.
Click on “Clear cache”.
Calendar links not working
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"\nIf your calendar links are not working as expected, especially when clicking on links, it’s often due to one of the following issues: The web form is not published, the wrong calendar type is selected for the program, or the wrong link was cached for a non published webform.\n\n**Step 1: Enable events for webforms**\n\n- Log in to Altru.\n- Click “Web”.\n- Click on “Manage program forms”.\n- Find your event.\n- Click down for your event and “Enable online sales”.\n\nT> Additional details from Blackbaud to publish events, [Event Registration Forms](https://webfiles-sc1.blackbaud.com/files/support/helpfiles/altru/help/content/WEBEventForms.html).\n\n**Step 2: Open the settings**\n\n\n\n- Select the Calendar.\n- Click on the “Settings”.\n- Click on the gear icon in the “Calendar type” option.\n\n**Step 3: Select your calendar type**\n\n\n\n- Depending on the event types.\n- Select the proper calendar type.\n- Click on “Save”.\n\n**Step 4: Clearing cache**\n\n\n\n- Select the Calendar.\n- Click on the “Settings” tab.\n- Click on the “Orange circle icon”.\n\nClick on “Clear cache”.\n\n"