1 - Adding a role

Only “Environment Admins” have this role in Blackbaud. If you do not have access to create a role, reach out to your organization's administrator to get this role created.

Step 1: Select the correct environment

  • Log in to Blackbaud.
  • Navigate to the “Merchant Services” page from the dropdown menu.
  • Select the environment you authorized from the linking Checkouts application.

Step 2: Admin section

  • Open the dropdown menu
  • Click on “Admin”
  • Navigate to the Admin page.

Step 3: Verify it has the “Merchant accounts” option

  • Click on Settings.
  • Select the “Environment” option in the menu.
  • Select the environment with “Merchant Services” access.

Step 4: Select the environment list

  • Click the three dots at the top of the environment.
  • Select “View environment user list” from the menu.
  • A new tab opens to arrive at the user's list.

Step 5: Locate the “Payments API role” section

  • Click on “Security” in the navigation menu.
  • Click on “Role Management”.
  • Scroll to the bottom of the page.
  • Open the “Payments API role” toggle.

Step 6: Add a “Link2Pay” role

  • In ”Payment roles”, click the “+ New” button.
  • Create a new role.
  • Add the name “Link2Pay”.
  • Add the description “Role for Link2Pay application”.

Step 7: Select role permissions

  • IMPORTANT: Check the checkbox “Access all endpoints”.
  • Save the role.
  • Verify you checked the “Access all endpoints” checkbox.
warning

The Link2Pay tool will not work if this “Link2Pay” User does not have access to “Access all endpoints”.

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