Membership card link - How to fix error 404?

The link generated in your emails for your membership card is made up of three parts, outlined below.

Part 1:

  • xxxx.socialgoodsoftware.com, where the xxxx is a unique ID for your organization. This part of the URL will be the same for all of your membership cards.
  • If you are using a custom domain name for your organization, the link is xxxx.organization.org.

Part 2:

  • xxxx.socialgoodsoftware.com/membership-card?guid=yyyy where yyyy is the unique ID for the constituent record in Altru. The ID used to identify the individual.
  • Once the individual is identified with the yyyy ID, all the membership cards associated with this member will be displayed based on the memberships they hold. This can be more than one membership.
  • Important not to get the constituent record confused with other IDs like membership record id or sales order record id. These are used for different purposes.
  • Sales order ID is used for attaching a copy of the email back into the sales order, and the membership ID is used to attach a copy of the email to the membership record for back office emails.

Part 3 - Optional:

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