Card Designer
Can I upload different card designs for each membership level?
Yes, you can upload unique designs for each membership level through Membership Card Designer.
tips_and_updates
Follow the instructions to Assign a membership level to a specific card design.
How can I add a membership card link to an email template if the option is missing?
If the Membership Card dropdown option is not visible in your email settings, check that the OData Link has been correctly added. Missing permissions may also restrict access, so verify that your account has the necessary permissions or contact support.
Can members with two concurrent memberships receive both types of membership cards?
Yes, contact our support team for specific instructions to set up emails to send out multiple digital membership cards.
Why can’t I access the digital membership card after sending a test email?
Ensure the URLs in the test email use the correct subdomain. Inaccurate subdomains can prevent access, so update the email settings to resolve the issue.
How do I display both members’ names on each digital membership card?
Contact our support team, and we can adjust the configuration of your account for displaying multiple names on the digital membership cards.
Do you support digital guest passes for memberships that offer those benefits?
Digital guest passes are not supported at this time.
tips_and_updates
Please add your request as a post on SGS Community to inspire our product development team!
What if members’ cards don’t reflect new levels post upgrade?
Membership levels must be accurately linked in the Card Designer to display correct levels. Verify that each level is appropriately assigned in that card design in the settings.
Can we add a new membership level with a unique card design without altering our existing membership levels and their card designs?
Yes, you can add a new membership level with a unique card design without changing the designs on your existing membership levels.
Card Designer
674522ea00e65011afed6165
67462c5c307da42f0b89e58d
"\n**Can I upload different card designs for each membership level?**\n\nYes, you can upload unique designs for each membership level through Membership Card Designer.\n\nT> Follow the instructions to Assign a membership level to a specific card design.\n\n**How can I add a membership card link to an email template if the option is missing?**\n\nIf the Membership Card dropdown option is not visible in your email settings, check that the OData Link has been correctly added. Missing permissions may also restrict access, so verify that your account has the necessary permissions or contact support.\n\n**Can members with two concurrent memberships receive both types of membership cards?**\n\nYes, contact our support team for specific instructions to set up emails to send out multiple digital membership cards.\n\n**Why can’t I access the digital membership card after sending a test email?**\n\nEnsure the URLs in the test email use the correct subdomain. Inaccurate subdomains can prevent access, so update the email settings to resolve the issue.\n\n**How do I display both members’ names on each digital membership card?**\n\nContact our support team, and we can adjust the configuration of your account for displaying multiple names on the digital membership cards.\n\n**Do you support digital guest passes for memberships that offer those benefits?**\n\nDigital guest passes are not supported at this time.\n\nT>Please add your request as a post on [SGS Community](https://community.socialgoodsoftware.com/feed) to inspire our product development team!\n\n**What if members’ cards don’t reflect new levels post upgrade?**\n\nMembership levels must be accurately linked in the Card Designer to display correct levels. Verify that each level is appropriately assigned in that card design in the settings.\n\n**Can we add a new membership level with a unique card design without altering our existing membership levels and their card designs?**\n\nYes, you can add a new membership level with a unique card design without changing the designs on your existing membership levels.\n\n"
