Create a payment request link for a donation

Step 1: Lookup ID and designation in Altru

  • Copy the donor’s Lookup ID from their constituent record in Altru.
  • Verify the designation name of the revenue program to which the donation will be allocated.

Step 2: Login to Link2Pay

  • Login to Social Good Software.
  • Click on “Development”.
  • Click on “Link2Pay”.
  • Click on the “Links” tab.

Step 3: Create new payment request link

  • Click “Add Link”
  • Enter name and click “Next”.
  • Click “Donation” for the type of link and click “Next”.
  • Enter or paste in the donor’s Lookup ID and click “Search”.
  • Click on the constituent record found from the search.
  • Choose the appropriate designation from the drop-down.
  • Enter the contribution amount and click “Next”.
  • Confirm the donor name, email address, designation and amount are accurate.
  • Click “Add Link”.

Step 4: Send payment request email

  • Locate the specific payment request you want to send.
  • Click on the “…” and then click “Send request”.
  • Confirm the details and click “Send request”.

After you have sent a payment request email, the ”Request date” will show the date and time the email was sent.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.