Status indicators

The “Status” indicator column gives you a quick way to identify the current state of each payment request, and what action may be required, or if the recipient has submitted a payment.

Pending: The payment request link has been created, and the next action is required, such as “Send request” or “Send reminder”.

Paid: The payment has been successfully completed by the recipient and has been posted in Altru. Check the group sales order or constituent record to confirm payment posted correctly.

Canceled: This status appears AFTER you select “Cancel L2P” which cancels a payment request, deactivating it so that it is no longer valid.

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