Customize email templates for donations
Donation email templates cannot be individually customized. We recommend using general messaging that will apply to ALL donation payment requests, reminders, and confirmations.
Step 1: Log in to Link2Pay
- Log in to the application.
- Click on “Development”.
- Click on “Link2Pay”.
- Click on the “Settings Tab” located at the top of the interface.
Step 2: Donation templates
- Add “From address” and “From name”.
- Click on “Request Template”.
Step 3: Design your email template
- Based on the template type, we’ve pre-formatted a basic email design and provided sample text content. We’ve also added the field variables that are required to send a payment request link.
To ensure visual consistency and quality, upload high-resolution logos with a dimension size of 350x120px.
Add logo image
- Click on the header image block at the top of the email.
- Click “Upload image”.
- Select your logo and click “Open”.
- Click the image you uploaded.
- Close the dialog by clicking “X”.
Add email content
- Click on any “Text” block to edit text.
- Drag and drop the “Text” block into your email template to add a new paragraph.
- Use Style Manager to edit fonts, text colors, line spacing, etc.
- Add elements like additional images, buttons, or other interactive features from the options on the right-hand side.
Add subject line
- Click on the subject line box (lower left, below the variables list) to edit the subject line text.
Step 4: Save template
- Click the save icon (bottom right) to save the email template.
- Click “Save Settings”.
Repeat the above steps to customize the “Reminder Template” and the “Confirmation Template” in the “Donation” section.
Customize email templates for donations
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"\nI> Donation email templates cannot be individually customized. We recommend using general messaging that will apply to ALL donation payment requests, reminders, and confirmations.\n\n**Step 1: Log in to Link2Pay**\n\n- Log in to the application.\n- Click on “Development”.\n- Click on “Link2Pay”.\n- Click on the “Settings Tab” located at the top of the interface.\n\n**Step 2: Donation templates**\n\n- Add “From address” and “From name”.\n- Click on “Request Template”.\n\n**Step 3: Design your email template**\n\n- Based on the template type, we’ve pre-formatted a basic email design and provided sample text content. We’ve also added the field variables that are required to send a payment request link.\n\nT> To ensure visual consistency and quality, upload high-resolution logos with a dimension size of 350x120px.\n\n**Add logo image**\n\n- Click on the header image block at the top of the email.\n- Click “Upload image”.\n- Select your logo and click “Open”.\n- Click the image you uploaded.\n- Close the dialog by clicking “X”.\n\n**Add email content**\n\n- Click on any “Text” block to edit text.\n- Drag and drop the “Text” block into your email template to add a new paragraph.\n- Use Style Manager to edit fonts, text colors, line spacing, etc.\n- Add elements like additional images, buttons, or other interactive features from the options on the right-hand side.\n\n**Add subject line**\n\n- Click on the subject line box (lower left, below the variables list) to edit the subject line text.\n\n**Step 4: Save template**\n\n- Click the save icon (bottom right) to save the email template.\n- Click “Save Settings”.\n\nI> Repeat the above steps to customize the “Reminder Template” and the “Confirmation Template” in the “Donation” section.\n"