Update queries to existing emails

To update a query for an email that is currently enabled, please disable the email before making any query changes. If you jump into editing a query for an existing email without disabling it first, then your email will automatically be disabled to prevent you from making mistakes in the query and the team members of the account will be notified via email.

Step 1: Disable the email for maintenance

• Click on “Email Designer”
• Select your email.
• Click on “Settings”.
• Disable the “Start sending emails?” option.
• Click on “Save Settings”.

Step 2: Update query

• Update query as needed.
• Click on “Activity”.
• Click on “Request data”.
• Verify the data looks correct.
• View the full history of the query by downloading a CSV or XLSX format.

Step 3: Test

• Test your email and verify it’s correct.

Step 4: Enable the email

• Click on “Settings”.
• Enable the “Start sending emails?” option.
• Click on “Save”.

Additional Email Designer support articles can be found at our Knowledge base.