Default acknowledgement email in Altru

Altru does not offer the option to disable emails at the web form level. Instead, it defaults to the “Default acknowledgement email,” which is sent to all web forms that don’t have an email configured at the web form level. We recommend setting up the default acknowledgement email with generalized messaging content that will serve as a receipt.

Example text content for default email

Dear FIRST_NAME,

Thank you for your contribution. To achieve our mission, we rely on the generous support of individuals like you. We are grateful for your generosity and hope you take great pride in the difference it makes.

Here is a summary of your contribution:

Date: DATE

Total: AMOUNT

Order: ORDER_NUMBER

RECEIPT_GRID

On behalf of our entire organization, thank you again for your generous support.

If your order includes tickets, you can access them using the link below:

DOWNLOAD TICKETS

Additional Email Designer support articles can be found at our Knowledge base.