How to get the latest updates?

When you access the application, the data retrieved is saved on your computer, so the application can load faster if you revisit it; however, if the application updates, some browsers continue to load the version of the application that’s out of date.

A hard refresh will force a browser to forget the outdated version of the Application and load the current version.

For Windows

  • Chrome, Firefox, or Edge for Windows
  • Press Ctrl+F5
  • If that doesn't work, try Shift+F5
  • If that doesn't work, try Ctrl+Shift+R

For Mac

  • Chrome or Firefox for Mac
  • Press Shift+Command+R
  • Safari for Mac
  • Press Command+Option+E to empty the cache
  • Hold down Shift and click Reload in the toolbar
  • Safari for iPhone & iPad
  • Click on settings to erase your browser's cache
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.